Future Opening: Receptionist - State Farm Agent Team Member
Full Time • Searcy, AR
Benefits:
- Bonus opportunities
- 1/2 Fridays
- Opportunities for professional development
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION:
Brian Maddox State Farm Insurance is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist, aka Director of First Impressions, Air Traffic Controller, etc. This is an extremely important position in our agency in that this role is the first point of contact with our customers who call or visit the office so good first impressions are imperative.
Our agency has been voted Best Insurance Agency in the Searcy/White County area for the last 6 years and our agency has a reputation of providing
Our ideal candidate is highly organized, outgoing, energetic, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Brian Maddox State Farm Insurance is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist, aka Director of First Impressions, Air Traffic Controller, etc. This is an extremely important position in our agency in that this role is the first point of contact with our customers who call or visit the office so good first impressions are imperative.
Our agency has been voted Best Insurance Agency in the Searcy/White County area for the last 6 years and our agency has a reputation of providing
Our ideal candidate is highly organized, outgoing, energetic, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet and welcome customers, visitors, and vendors in a professional and courteous manner, directing them to the appropriate team members.
- Answer, screen, and forward incoming phone calls promptly.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Assist with data entry, filing, and other administrative tasks as needed.
- Maintain confidentiality of sensitive information.
QUALIFICATIONS:
- Previous experience in a receptionist, administrative assistant or customer service role.
- Excellent verbal and written communication and skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Professional appearance and demeanor.
- Knowledge of insurance terminology and procedures is a plus but not required.
- Must be willing to ask customers about life insurance.
Compensation: $15.00 per hour
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. If you want to work in an environment that is fun, challenging, and rewarding, then Brian Maddox - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Brian Maddox - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Searcy, Arkansas.
- Our office is open 8:30 am - 5:00 pm.
- I have been a State Farm agent since 2001.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- I am a second generation State Farm agent.
- I am a proud graduate of Harding University.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, and Bronze Tablet
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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